Thursday, February 24, 2011

Wednesday, February 23, 2011

Honda Is Tops in Customer Retention

On December 10, 2010, J.D. Power & Associates released its annual Customer Retention Study. Honda tied for first place with Ford, retaining 62% of their buyers in 2010, thereby displacing Mercedes-Benz from the top spot. Accord, CR-V, and Pilot drove Honda’s retention numbers. Following Honda and Ford were Hyundai, Lexus, and Toyota with 60% of their customer base returning. Kia showed the largest gain in the survey with a 58% retention rate, up from 37% in 2009.

Honda Ranks First in Brand Quality Survey

A leading consumer publication has announced the results of its consumer survey about brand quality. Honda ranked first in the survey with 25% of respondents naming it the manufacturer with the best quality. Ford placed second at 23% and former leader, Toyota, placed third at 19%. Honda placed second, in consumers’ perceptions of the value provided by automotive brands, with 24% of respondents choosing it. Ford was first at 25% and Toyota was third at 23%. The publication’s full report can be found on its website.

Did You Know?

In January, Honda announced that the 2011 Honda Fit (Sub Compact Category) and Odyssey (MPV/Minivan Category) won 2011 Automotive Lease Guide (ALG) Residual Value Awards. However, there is more to the story. 2011 is the third consecutive year that Fit has won the award. Even more amazing, 2011 is the 11th time in the 12 years that the awards have been given that Odyssey has won the award!

Concept Versions of 2012 Civic Revealed

Concept Versions of 2012 Civic Revealed
The 2012 Civic Si Concept coupe and Civic Concept sedan made their dramatic world debuts at the North American International Auto Show on January 10, providing the first official glimpse of the styling direction for the all-new, ninth-generation 2012 models set to go on sale this spring. John Mendel, Executive Vice President of Sales for American Honda Motors noted, “The Civic is known for providing a balance of ‘just-right’ packaging, fun-to-drive character, and outstanding fuel economy, at a price that even first-time buyers can afford. The redesigned Civic builds on this legacy and promises to be the best Civic yet.”


The diverse vehicle range includes a sedan and a coupe with conventional gasoline models, two sporty “Si” performance versions, along with one hybrid and a natural gas alternative-fuel variant. Collectively the depth of the Civic line offers a compelling balance between fuel economy, low emissions, and fun-to-drive performance unlike any other vehicle in the industry. Here are a few highlights:
  • Most upcoming Civic models receive Honda Eco Assist™ technology, already available in the CR-Z and Insight hybrids.
  • Honda is expanding retail sales of the natural gas-powered Civic GX model, the only OEM-built, dedicated CNG passenger car assembled in America.
  • All 2012 Civics are equipped with standard Vehicle Stability Assist™ (VSA®).

2011 Honda Accord Sedan SE vs. 2011 Kia Optima EX

Beyond Mere Numbers:
2011 Honda Accord Sedan SE vs. 2011 Kia Optima EX

The vehicles have similar fuel economy numbers and many similar features. While there are equipment differences, how the features and specifications function as a whole is the real story.


Accord Is 10Best Car for 25th Time
The 2011 Accord has been named a Car and Driver 10Best Car, making 2011 the 25th time Accord has received the award in the 29 years it has been given. No other single model can match Accord’s record. The editors at Car and Driver said, “The Accord remains inscrutably excellent. It manages to combine all the practical virtues you need in a family sedan – plenty of interior space, lots of available infotainment and trim choices, a quiet and relaxed ride, subdued engines, and effortless transmissions – with a fluid chassis that urges a driver to wring it out on back roads and off-ramps.”
Safety
Advantage: The 2011 Accord Sedan earned a 5 Star Overall Vehicle Score under the new, more stringent National Highway Traffic Safety Administration (NHTSA) New Car Assessment Program (NCAP) safety rating system2. The 2011 Kia Optima has not yet been tested.

The 2011 Kia Optima EX does not offer anything comparable to:
  • Occupant Position Detection System (OPDS): The system will deactivate the front passenger’s front-side airbag if a child or a small-statured adult is leaning into the side airbag deployment path.
  • Advanced Compatibility Engineering™ (ACE™) Body Structure: The ACE design utilizes a network of connected structural elements to distribute crash energy more evenly throughout the front of the vehicle. This enhanced frontal crash energy management helps to reduce the forces transferred to the passenger compartment and can help to more evenly disperse the forces transferred to other vehicles in a crash.
Presentation Tip: Review Accord’s NHTSA crash test rating scores on the Monroney label. Explain the operation of OPDS and ACE.

Interior Comfort
Advantage: In its review of the 2011 Accord, U.S. News and World Report (USN&WR) noted, “...Accord boasts so much room that the EPA actually classifies it as a large car. Reviewers praise the Accord’s supportive seats and high quality materials.” About the 2011 Kia Optima, USN&WR says, “While reviewers commend the space in the Optima’s cabin, a few wish the front seats were more supportive. Others point out the lack of headroom in the backseat.”

Demonstration Tip: Point out Accord’s large comfortable seats as well as the headroom for rear passengers.

Cost of Ownership
While Edmunds.com has not yet calculated True Cost to Own® for the 2011 Kia Optima, Automotive Lease Guide (ALG) has estimated that the 2011 Accord Sedan SE will maintain a much higher residual value – 57% after 36 months and 39% after 60 months compared to 52% and 36% respectively for 2011 Kia Optima EX – which is a major component of Cost of Ownership.
Comparably Equipped Price
The 2011 Kia Optima is either priced below Accord SE without heated seats or requires that customers take additional features they do not want at a price above Accord SE.

2011 Honda Civic Sedan EX vs. 2011 Hyundai Elantra GLS

2011 Honda Civic Sedan EX vs. 2011 Hyundai Elantra GLS

The all-new 2011 Elantra GLS with the Preferred Equipment Package is priced (MSRP) $2,710 less than the 2011 Honda Civic Sedan EX. Rather than being an advantage, Elantra’s lower price reflects numerous features that are simply “Not Available” on this “bargain” compact.



Here’s what’s missing on Elantra.

Safety
Nothing comparable to the following standard Civic safety features is available on either the 2011 Elantra GLS or the significantly more expensive Limited trim level:
  • Occupant Position Detection System (OPDS): OPDS will deactivate the front passenger’s front-side airbag if a child or a small-statured adult is leaning into the side airbag deployment path.
  • Advanced Compatibility Engineering™ (ACE™) Body Structure: The ACE design utilizes a network of connected structural elements to distribute crash energy more evenly throughout the front of the vehicle. This enhanced frontal crash energy management helps to reduce the forces transferred to the passenger compartment and can help to more evenly disperse the forces transferred to other vehicles in a crash.
  • Driver’s and Front Passenger’s Active Head Restraints: In a sufficient rear-end impact, the active head restraints move up and forward in a fraction of a second, helping reduce the likelihood of neck injury.
Performance
All Civic sedan trim levels include the following suspension features to help provide improved handling:
  • Front and Rear Stabilizer Bars: Elantra GLS and Limited provide only a front stabilizer bar.
  • Multi-Link Rear Suspension: Elantra GLS and Limited have a less sophisticated torsion beam rear suspension.
Moonroof
A one-touch power moonroof with tilt feature is standard on Civic Sedan EX but Not Available in the 2011 Elantra GLS.

What about Reliability?
“Hyundai may offer the most comprehensive warranties, but as a brand, it doesn’t have the reliability reputation that Honda does. If you want the most trustworthy daily commuter, get a Civic.”
- USNews.rankingsandreviews.com/cars-trucks/Hyundai_Elantra/2011/

Tuesday, February 15, 2011

Dead Zone Killer Makes GMC a High-tech Leader

Wireless Signal Super-Receivers for Vehicles Developed Using Unique Technology

DETROIT – Whether driving through a mountain pass or a concrete canyon today’s on-the-go consumer shouldn’t have to worry about wireless signal strength, and they won’t when they are behind the wheel of the 2011 GMC Yukon Denali.

In an era where cars and trucks double as online data and information portals, General Motors has created a first-of-its-kind gigantic signal-testing facility to keep data, cellular and other signals active in areas where wireless signal strength is limited.  The Yukon Denali is one of the first vehicles to benefit from the technology, which looks like something out of a sci-fi movie.

GM created the world’s first "vehicle-sized electronically modulated spherical near-field antenna testing system," or ATS, in partnership with transmission tech giant SATIMO SA (Société d’Applications Technologiques de l’Imagerie Micro-Onde SA). Resembling one-half of the St. Louis Gateway Arch, the $750,000 ATS beams signals from 103 discrete probes down to a vehicle on a rotating platform.

The data is used to optimize satellite antenna design and placement on GMC and other GM vehicles.
“There are only two other vehicle antenna validation systems like this anywhere in the world,” said Janalee Graham, who runs ATS "arch" testing for GM. “And ours was the first.

“The ATS system lets us test the antenna systems on the GMC Yukon Denali in virtually every possible real-world condition,” said Graham. “What would take other automakers days of testing can be done in minutes with this system.”

Graham confesses to dragging her family to remote parts of the country to spot test XM satellite radio and OnStar signals on GMC trucks and SUVs.

“They’ve been unwittingly pulled into my antenna obsession on several occasions while traveling.”
What’s her favorite arch? 

“I’ve been to the Arc de Triomphe in Paris, the Gateway Arch in St. Louis and even the golden arches,” she said, “but GM’s SATIMO ATS arch is my favorite.”

GM’s antenna testing system is one of many behind-the-scenes facilities that make the 2011 GMC Yukon Denali a technology leader. Other technologies available on the 2011 GMC Yukon Denali, such as regenerative braking and active fuel management, are designed to provide efficiency, refinement and comfort without sacrificing professional grade capability.

Monday, February 14, 2011

Very Satisfied

Very satisfied with the sales & service department.  Very courteous and professional. -Carolyn Crew

Friday, February 11, 2011

Now That's Customer Satisfaction

I would just like to say a great big thank you to "Becky". She always makes me feel like family with her great smile and loving personality. Whenever I'm in town for service to my car she always makes sure I have all the accomodations I need for me and my grandaughter...Now that's customer satisfaction above and beyond...Blessings to you Becky :) -Colette Cuffee

I Love my new CRV!

I was not pressured into anything. The Davenport team is extremely professional and very customer oriented. Elbert Fisher is an excellent salesman. Very courteous, down to earth and professional. By far the best car buying experience I have ever encountered. Honda's are great cars. I love my new CRV! -Kristal Howell

Wednesday, February 9, 2011

American Honda Celebrates Its Heritage with the Launch of the Honda Heritage Clothing Collection

Today, American Honda Motor Co., Inc., launched the Honda Heritage Clothing Collection at an exclusive event in downtown Los Angeles. The collection consists of iconic Honda apparel designs from the early 1970s and action sportswear of the 1980s. Re-imagined, designed and produced in Southern California, select items from the collection are now available for sale online at www.lockerloop.com. Additional designs and items will be introduced in the near future and are set to go on sale in late spring 2011.

When American Honda Motor Co., Inc., launched in the U.S. in a small Los Angeles storefront in 1959,
Honda established its innovative foundation through fuel-efficient motorcycles. Building upon that success, Honda brought the N600 automobile to the U.S. in 1970, followed by the popular 1973 Civic and established a loyal consumer fan base that soon wanted to display their loyalty and love for the brand. To meet this demand, Honda began to sell its own clothing line of shirts, jackets and accessories.

"Honda is excited to celebrate its heritage by recreating styles and accessories from the past," said Steve Center, vice president of American Honda's national marketing operations. "We hope that fans of Honda and vintage clothing will celebrate with us through the Honda Heritage Clothing Collection. American Honda was founded in Los Angeles in 1959, and the fact that these pieces are being designed and produced by partners in Los Angeles is a perfect fit for these historic pieces."

The initial items to be offered include a selection of three tee shirt designs that will feature the heritage-inspired logo from Honda's 1959 storefront and logo, a graphic featured on the 1974 Honda Civic sales brochure and a page from a 1973 Civic hatchback catalog. These tee shirts will be priced at approximately $40 each. Future Honda Heritage Clothing Collection items may include café racer leather jackets, nylon racing jackets, windbreakers, vests and casual wear.

To recreate the clothing, Honda is working with the creative consulting agency, Hubris Factory and its founder, Jon Alain Guzik. Design and production of the apparel will be handled by Los Angeles-based Crate Clothing, and its founder Chad Hilton is re-imagining the clothing using classic Honda logos and insignias.

About Honda
Honda offers a diverse lineup of 12 cars and trucks that include the mid-sized Accord, compact Civic,
CR-V crossover SUV and Odyssey minivan. Honda also offers a wide range of fuel-efficient and low-emission vehicles that include the Insight hybrid, Civic GX (compressed natural gas-powered vehicle), Civic Hybrid, CR-Z (sport hybrid coupe) and FCX Clarity (fuel cell-electric vehicle). Honda began operations in the U.S. in 1959 with the establishment of American Honda Motor Co., Inc., Honda's first overseas subsidiary. Honda began U.S. production of motorcycles in 1979 and automobiles in 1982.

American Honda Reports January Sales Increase of 13 Percent

American Honda Motor Co., Inc., posted January sales of 76,269 vehicles, an increase of 13.0 percent, the company announced today. Honda Division posted January sales of 68,308, an increase of 13.2 percent versus January 2010.

The CR-V was the top-selling Honda model with record January sales of 16,339, up 68.9 percent, leading overall Honda Division light-truck sales of 33,455, a 48.0 percent increase. The all-new 2011 Odyssey continued to win new customers with sales of 7,022, up 44.4 percent, and the Pilot had a strong showing with 6,703, up 37.8 percent. Amid an overall Honda Division car sales decrease of 7.6 percent to 34,853, the fuel-efficient Insight hybrid set a new January sales record of 1,554, up 18.9 percent from the prior year, and sales of the versatile Fit increased 60.0 percent to 4,314.

"January is traditionally a challenging sales month after a strong year-end push, and we're happy to see strong interest in our light trucks and small cars," said John Mendel, executive vice president of sales for American Honda. "With the top-selling CR-V and all-new Odyssey selling extremely well, we look forward to growing our business further in 2011."

Acura Division posted January sales of 7,961, an increase of 11.6 percent versus January 2010, marking the division's 12th straight month of double-digit sales increases. The MDX was the top-selling Acura model for the month with sales of 3,127, up 32.6 percent. Acura TSX sales totaled 1,941, up 7.5 percent, followed by the TL with sales of 1,592, down 19.8 percent.

For more information about Honda vehicles, please visit www.honda.com. For media inquiries please visit www.hondanews.com.

2012 Regal to Offer New eAssist™ Fuel-Saving Technology

2011-02-08
  • eAssist “light electrification” system improves fuel economy 25 percent
  • Estimated 26 mpg city / 37 mpg highway (pending EPA certification)
  • On sale this fall
CHICAGO – Buick announced the 2012 Regal with eAssist™ fuel-saving technology, which improves overall fuel economy by 25 percent over the 2011 four-cylinder/six-speed powertrain. Estimated fuel economy is 26 mpg city and 37 mpg on the highway (pending EPA certification).

Regal with eAssist joins the 2012 LaCrosse as the second Buick to feature the efficiency-enhancing technology. The system uses a state-of-the-art lithium-ion battery system, electric induction motor-generator and regenerative braking capability to improve fuel economy. Its fuel economy tops competitors such as the Acura TSX, rated at 22 mpg city and 31 mpg highway. Regal’s estimated 37 mpg on the highway is 20 percent greater and the TSX doesn’t offer a six-speed automatic transmission, which is standard on the Buick.

“Buick’s eAssist technology means customers don’t have to trade a premium driving experience for efficiency,” said Tony DiSalle, vice president of Buick marketing. “We believe Regal and LaCrosse with eAssist provide more logical and affordable choices, compared to other hybrid midsize and full-size luxury sedans.”

Regal with eAssist goes on sale this fall. It joins an expanding lineup that also includes 2.4L and 2.0L Turbo (with manual transmission) models, as well as the upcoming Regal GS. Regal with eAssist offers the range of luxury and convenience packages offered in the other models, along with unique features that include:
  • Lightweight 17-inch alloy wheels and tires with lower rolling resistance
  • A driver-selectable, fuel economy-optimizing mode for the air conditioning system, which enables more frequent and longer-duration engine stop periods
  • An ECO gauge on the instrument panel that continuously responds to driving behavior, enabling the driver to drive with greater efficiency
  • A powerflow readout in the 7-inch infotainment screen, which shows the flow of energy through the electric assist system, such as battery charging from regeneration and electric power directed to the engine.
eAssist details
Mated to Regal’s 2.4L Ecotec direct injection four-cylinder engine and next-generation six-speed automatic transmission, the eAssist system uses power stored in the battery to provide needed electrical boost in various driving scenarios, optimizing engine and transmission operation. An advanced 115V lithium-ion battery and latest-generation 15-kW induction motor-generator unit help increase fuel economy through:
  • Regenerative braking, which provides up to 15 kW of electricity to charge the battery
  • Providing up to 11 kW (15 hp) of electric power assistance during acceleration
  • Automatic engine shut-off when the vehicle is stopped
  • Aggressive fuel cut-off during deceleration down to zero vehicle speed, enabled by the torque smoothing provided by the induction motor-generator unit
  • Intelligent charge/discharge of the high-voltage battery.
“The capability to deliver electric boost to the powertrain system during heavy acceleration and grade driving enables the engine and transmission to operate more efficiently,” said Steve Poulos, global chief engineer of the eAssist system. “Full fuel shutoff at stops and during deceleration complements electric boost and regenerative braking with additional fuel savings.”  

Regal with eAssist technology also features improved underbody aerodynamics and tires optimized for performance and fuel economy. It also features a hill-assist system that captures brake pressure to help the driver more comfortably accelerate from a stop on a moderate or steep grade. It does this by greatly reducing the tendency of the vehicle to roll backward with the engine in shut-down mode.

The eAssist system’s 115V air-cooled lithium-ion battery bolsters the 2.4L Ecotec four-cylinder engine with approximately 11 kW (15 hp) of electric power assist during heavy acceleration and 15 kW of regenerative braking power. The system also enables the Ecotec engine to shut down fuel delivery in certain deceleration conditions, which saves additional fuel. While in fuel shut-off mode, the induction motor-generator unit continues spinning along with the engine to provide immediate and smooth take-off power when the driver presses on the accelerator. Then, as the vehicle comes to a stop, the induction motor-generator unit spins the engine, bringing it to a smooth stop – properly positioned for a smooth restart.

“The battery system is designed to provide power assistance to the internal combustion engine, rather than store energy for all-electric propulsion,” said Poulos. “It’s really an extension of the conventional internal combustion engine, not a replacement for it.”

The eAssist power pack contains the lithium-ion battery pack, the integrated power inverter and 12V power supply. It is located in a compartment between the rear seat and trunk; and it is surprisingly compact and lightweight, weighing only about 65 pounds (29 kg). Trunk space is slightly reduced when compared with 2011 models with the four-cylinder/six-speed powertrain, but still offers 11.1 cubic feet (314 liters) of storage. A quiet electric fan cools the power pack, drawing air from a vent located in the package tray, behind the rear seat.

The eAssist system’s electric induction motor-generator is mounted to the engine in place of the alternator to provide both motor assist and electric-generating functions through a unique engine belt-drive system. The induction motor-generator is a high-performance, compact induction motor that is liquid-cooled for increased performance and efficiency.

Next-generation six-speed
The eAssist system works with Regal’s direct injected 2.4L Ecotec four-cylinder and next-generation six-speed automatic powertrain combination. In the Regal with eAssist, the engine is rated at 182 horsepower (136 kW) and the next-generation Hydra-Matic 6T40 takes transmission technology to the next level with features designed to enhance powertrain efficiency.

Significant internal transmission changes to clutch controls and hardware provide reduced spin losses while improving shift response and time. The added electric power provided by the eAssist system allows for higher gearing to improve steady state efficiency without impacting acceleration performance or driveability. The system’s ability to provide some electric assistance at cruising speeds allows the driver to accelerate lightly or ascend mild grades without the transmission downshifting.

An auxiliary, electric-driven transmission oil pump is added to the 6T40, which keeps the transmission primed and the fluid flowing when the engine shuts down at a stop. That keeps the transmission ready to perform when the driver accelerates, for a seamless, uncompromised driving experience.

About Buick
Buick is a modern luxury brand offering vehicles with sculpted designs, luxurious interiors with thoughtful personal technologies, along with responsive-yet-efficient performance. Buick is attracting new customers with its portfolio of award-winning models, including the Enclave crossover, LaCrosse sedan, Regal sport sedan and all-new 2012 Buick Verano compact luxury sedan. Buick is the fastest growing automotive brand in the U.S., and remains a best-selling brand in China, with continuing record growth. Learn more about Buick cars and crossovers at www.buick.com, on Twitter @buickor at www.facebook.com/buick.

Tuesday, February 8, 2011

GMC Sierra Denali HD Winner in Edmunds HD Shoot out against Ford and Dodge!

GMC Sierra Denali HD Winner in Edmunds HD Shoot out against Ford and Dodge!

http://www.insideline.com/gmc/sierra-3500hd/2011/2011-heavy-duty-truck-comparison-test.html See video footage on site.

1st Place: 2011 GMC Sierra 3500HD Denali Crew Cab -With plenty of power, torque and poise, the Sierra overcomes its smallish cab and dated interior to take the overall tough-truck prize.

2nd Place: 2011 Ford F-350 Super Duty King Ranch Crew Cab - Comfortable, quiet and well-equipped, the Ford F-350 Super Duty is the choice when the road is straight and level, especially if you're towing something.

3rd Place: 2010 Dodge Ram 3500 Laramie Mega Cab - The Ram 3500 is an engine away from being our favorite. It's got cab and it handles, but the turbodiesel needs more horsepower and torque.



2011 Heavy-Duty Truck Comparison Test
Who's the Boss?
By Dan Edmunds, Director of Vehicle Testing | Published Jan 31, 2011
 
Our buddy James doesn't realize it yet, but he wants a new truck. Of course, he'll still say, "I don't need a new one. Mine is fully paid off."

But we've never met the truck owner who doesn't toy with the idea of upgrading his rig, and especially now that all three of the big hitters in the heavy-duty category are hawking new product.

James might be playing it cool, but we know he wonders if he couldn't do better. So we've taken matters into our own hands by acquiring each of the potential replacements for his pickup. Here's the list: 2010 Dodge Ram Pickup 3500, 2011 Ford F-350 Super Duty and (filling in for the Chevrolet Silverado) 2011 GMC Sierra 3500 HD.

These are serious heavy-duty 1-ton pickups. Each has diesel power, four-wheel drive and single rear wheels, and each wears a crew cab and a 6-foot-something short bed.

Of Rumbling and Getting Ready
James regularly uses his bright-yellow 2005 Ford F-350 Super Duty to tow a bright-yellow, triple-axle enclosed trailer. Inside you'll find one of his bright yellow cars, so the trailer's loaded weight can range from 11,000-13,000 pounds. If you've got a serious pickup, you're probably a serious tow guy, which is why we've knocked on his door before and asked to borrow his trailer. Of course we're obliged to provide our own ballast vehicle, so we're bringing along 3,860 pounds of decidedly un-yellow 2009 Audi A4 Avant to increase the loaded weight to 12,480 pounds.

If you're thinking towing is a big part of our test plan, you're right, since we'll be visiting 11.5-mile Jacumba Grade, our usual tow-test slope. But of course no one tows 100 percent of the time, so we'll spend a considerable amount of time driving these trucks trailer-less on the straight and level. Finally, we'll put the trucks through the usual paces at the test track.

Meet the Fresh Meat
We last did something like this with HD iron back in 2006, although they were enormous trucks, duallys with 8-foot beds. This time around the trucks are all a bit more usable in an all-around way, and each can be had with a six-speed automatic transmission, each has an integrated diesel exhaust brake and each has an electronic trailer-brake controller.

Our 2010 Dodge Ram Pickup 3500 Laramie Mega Cab 4x4 is an example of a truck that had its extreme makeover in 2010 with new sheet metal and a fresh interior. This truck's 6.7-liter Cummins turbodiesel inline-6 produces 350 horsepower and 650 pound-feet of torque, so the Ram is vulnerable in the power department. On the other hand, its 24,000-pound Gross Combined Weight Rating (GCWR) and 16,450-pound tow capacity are impressive.

The lineup of 2011 Ford Super Duty pickups has been redone, notably with the replacement of the controversial 6.4-liter V8 PowerStroke diesel built with Navistar. This Ford F-350 Super Duty King Ranch Crew Cab 4x4 features the all-new 6.7-liter PowerStroke V8 turbodiesel designed by Ford, and it churns out 400 hp and 800 lb-ft of torque. Equipped with the standard 3.55:1 axle ratio, this F-350 has a 23,500-pound GCWR and is rated to tow 15,800 pounds.

The lineup of 2011 GMC Sierra and Chevrolet Silverado HD pickupsfeatures new running gear and a substantially beefier frame beneath familiar sheet metal, while the revised 6.6-liter Duramax V8 turbodiesel makes 397 hp and 765 lb-ft of torque. We've brought the 2011 GMC Sierra 3500HD Denali Crew Cab 4x4 because the top-level Denali trim is newly available on GMC's trucks. With the standard 3.73:1 final-drive gears, this Denali carries a 24,500-pound GCWR and is rated to tow 16,800 pounds.

3rd Place: 2010 Dodge Ram Pickup 3500 Laramie Mega Cab 4x4
Let's get one thing straight. That is, 3rd place does not make our Dodge Ram a bad truck. There's a lot to like here, and it's the least expensive truck in this group.

We're using pricing for the 2011 Ram to keep our test scoring on the level (it works out perfectly because the electronic brake controller is now standard instead of optional). The Laramie's base price of $51,465 might seem high, but that's largely because the diesel engine is baked into the price as standard equipment. What's more, dual rear wheels are standard, so you can deduct $995 if you pass on the dually configuration like we did.

And then there's the Mega Cab. It offers a massive 44.2 inches of rear legroom, plus rear seats that recline into a void for cargo that's big enough for a couple of carry-on suitcases. Go for an equivalent Laramie 4x4 with a mere Crew Cab (like the other trucks here) and you'll save $700. Dressed in heated and cooled leather seats, a navigation system and other goodies, the Mega Ram's final price comes to $56,945.

The front half of the cab is every bit as welcoming as our fondly remembered 2009 Dodge Ram 1500 Crew Cab. The interior design and materials say "truck" without hitting you over the head with it, the controls make good sense and the seats are firm and supportive over the long haul. The Ram is also the only one here with side curtain airbags.

Ride comfort is another matter entirely, as our 3500-Series Ram 4x4 is more stiff-legged than either of its opponents. The cabin isn't the quietest one here, but it's not far off. But our sample truck sometimes emits an annoying drone when cruising at about 60 mph.

When the Ram's steering is discussed, this 4x4's solid front axle produces a surprisingly natural level of feel and response. The Ram backs it up by winning the slalom with an effort of 56.5 mph (not so speedy, but it's a big truck, after all). A stop from 60 mph takes 152 feet, which sounds awful until you realize this behemoth weighs 7,640 pounds.

Things go a bit south when we press the Ram's accelerator. No surprise, since it gives up about 50 hp and well over 100 lb-ft of torque to the others. It takes 9.1 seconds to reach 60 mph from a standstill (8.8 seconds with 1 foot of rollout like on a drag strip), a second quicker than a Prius but 1.6 seconds behind our Denali. All of 16.8 seconds go by before the Ram 3500 finishes the quarter-mile at 81.7 mph, no less than 6 mph slower than the GMC.

With the trailer in tow, the Ram's performance is more of the same. It crests the summit of Jacumba Grade in 12 minutes and 12 seconds, some 36 seconds behind the winner. Minimum speed sags to 49.8 mph in the steepest section, slowest of the bunch by more than 7 mph. We didn't directly measure time spent at wide-open throttle, but the Dodge languishes below our target speed window for 6 minutes and 41 seconds with the throttle mashed — that's well over half the trip.

Through it all, the Ram's rear suspension handles the tongue load with ease, and the truck remains steady and composed through the bends, bumps and crosswinds on the winding descent. The diesel exhaust brake is effective, but it also isn't quite as proficient or adaptive as the other trucks, so we have to prod the brakes a time or two.

No fuel economy ratings exist for heavy-duty trucks, so we measured our own. Unladen, the Ram rolls along at 14.2 mpg. This drops to 6.4 mpg on our 35-mile tow-test loop. Both are the lowest in the test, but not by much.
Bottom line: The Dodge R
am 3500 is a very good truck that needs a stronger engine to keep up with the others. Of course, those who don't tow much (or live in places where it's as flat as Kansas) might not care.

2nd Place: 2011 Ford F-350 Super Duty King Ranch Crew Cab 4x4
The 2011 Ford F-350 Super Duty King Ranch Crew Cab 4x4 makes the most horsepower (400) and generates the most torque (800 lb-ft) in this group, so why doesn't it take the prize? For one, it's mighty expensive.

That's not the whole story, but let's start there anyway. Compared to the Dodge Laramie, the $49,725 base price of our King Ranch appears lower. But then you have to add another $7,835 for the optional diesel engine. A moonroof adds another $995 and 20-inch rubber adds $1,375 more. Navigation ($1,875), bed upgrades ($1,075) and other assorted options inflate the as-tested price to $64,965, of which $2,500 represents fluff we could do without. Yet even without that stuff, the F-350 would still be the priciest truck here.

Inside the cabin, the King Ranch lives up to its price tag, as it looks like a saddle shop, with the brand of King Ranch stamped and sewn into the leather. The Ford crew cab might not be as long as the Ram's Mega Cab, but 42.1 inches of rear legroom is still mighty healthy. The spell is broken because the dash screams "truck" louder than necessary. The glovebox door is even molded with those indentations you normally find at the bottom of a truck bed. Ford tough, and all that. We get it.

Thankfully, Sync is part of this F-350's array of features, plus a new trip computer that has clever displays, including programmable trailer settings and fuel consumption feedback. The Ford is also the only truck here with a telescoping steering wheel. And the F-350 has power-operated extendable tow mirrors, while the Ram and Sierra's tow mirrors must be manually deployed.

Once under way, the Ford is a mixed bag. The ride is smooth (for a 1-ton truck) and admirably quiet. You know there's a diesel under the hood, but the sounds are muted. But that telescoping steering wheel barely feels connected to anything and it takes lots of steering lock to get anything done. All together, the F-350 does not inspire in the corners, and steering it is like tapping a microphone while asking, "Is this thing on?"
The F-350's character affects its behavior on the track as well. It reluctantly navigates the slalom at 52 mph, some 4 mph slower than the rest. And not only does the F-350 take 159 feet to stop, brake fade (not to mention the stink of smoldering brake material) makes an unwelcome appearance. The physics of this package help explain some of this, as the F-350 stands 80.8 inches (2.5 to 3.4 inches taller than its rivals), weighs 7,900 pounds (260-400 pounds heavier) and has a fractionally narrower track.

The F-350's weight and size might also be the reason why the PowerStroke's big power numbers don't translate into stomping performance on the drag strip. Sure, the Ford bests the Dodge, but the margin is thin. The F-350 accelerates to 60 mph from a standstill in 8.8 seconds (8.4 seconds with 1 foot of rollout) and covers the quarter-mile in 16.5 seconds at 83.8 mph.

Towing is where the Ford comes into its own. Jacumba Grade's 11.5 miles are history in 11 minutes, 44 seconds, only 1 minute, 9 seconds of which are spent under the target climbing speed. Even at its worst, the F-350 loses only a little pace, slowing to 57.6 mph. Through it all, there's not a single shift, as the Ford transmission settles into 5th gear in tow-haul mode and stays put.

But on the way up the throttle feels somewhat reluctant to respond to small adjustments. Like the vague steering, it's a bit unnerving. It's not an engine issue; it's more of a throttle pedal calibration characteristic, and we're not big fans.

The F-350 does as well as we could want downhill, as the six-speed transmission and exhaust brake make all the right moves. The Ford is the only truck here that doesn't have an exhaust brake switch on the dash — its activation is controlled exclusively by the ECU in response to conditions.

When it comes to the consumption of diesel fuel, the Ford isn't much better than the Ram, as the F-350 earns 14.6 mpg in mixed normal use and 6.5 mpg on the steep tow-test loop. (We call this a tie.)
Bottom line: The 2011 Ford F-350 King Ranch 4x4 is a strong truck that tows quite well. It's quiet, smooth and well equipped. But it's big, heavy and aloof to the point that even the driver can sometimes feel like a passenger. And the price is substantial.

1st Place: 2011 GMC Sierra 3500HD Denali Crew Cab 4x4
The 2011 GMC Denali 3500HD Denali Crew Cab wins this comparison by a narrow margin primarily because it's a well-rounded truck. It performs well, is efficient and doesn't cost a lot of dough.

Starting at $47,150, the top-of-the-line GMC Denali has the lowest entry price of our trio. But because the diesel engine ($7,195) and the mandatory six-speed automatic ($1,200) are priced separately, diesel power is actually an $8,395 jump. Once you add navigation ($2,200), a rearview camera ($450), a heated steering wheel ($150) and other options, this Denali prices out at $59,545.

Things don't start out well for this GM truck because the Sierra's redesign for 2011 has skipped over the cab. Yes, the new Denali trim is handsome, but the center stack with its fussy tiny buttons still annoys us. There's room in the front of the cab, but adult-size passengers might be troubled by the 39 inches of rear legroom in the back of the Sierra's crew cab. The other trucks in this roundup have it covered.

Turn the steering wheel and the GMC begins to show its strength. It rides on independent front suspension as before, but the geometry is utterly new and all of the components have been significantly beefed up. The 2011 Denali goes down the road arrow-straight and turns into corners with a predictable honesty that the Ford can't manage.

And the Sierra 3500HD has a reasonably quick steering ratio, so less input is needed to do just about anything, such as make a U-turn within 50.5 feet, the tightest turning circle in this bunch. At the track, the GMC slips past the slalom cones at 56.3 mph. Stops from 60 mph take 147 feet, the shortest of all these trucks. Perhaps it's no coincidence that the 7,500-pound GMC is the lightest of these three.

But the throttle is the Sierra's biggest trick. Power delivery is deceptively smooth on the way to a 7.5-second sprint to 60 mph (7.2 seconds with 1 foot of rollout) and the Allison 1000 six-speed automatic makes quick shifts until the quarter-mile ends in 15.6 seconds, 87.7 mph and total domination of the F-350 and Ram 3500.

With a big yellow trailer latched onto its hitch, the Sierra does almost as well. It surmounts the mountain in 11 minutes, 36 seconds, a handful of seconds quicker that the F-350. Throttle response is much more immediate and linear in the Sierra, allowing us to accurately hold the target speed with much less fuss on the lower slopes. Once we encounter the steeper upper sections, the Sierra has a similar minimum speed (57 mph), but it does spend a little more time (2 minutes, 44 seconds) at the bottom of our speed range during a couple short bouts of full throttle.

On the winding 6 percent downgrade, the Allison six-speed transmission and the diesel exhaust brake comfortably regulate the Sierra's descent speed. As with the F-350 and Ram, manual shifting capability is provided, but there's no need to partake. Engage Drive, select tow-haul, set the cruise and you're done.
Through it all, the Sierra uses the least fuel. Our routine driving is good for 16 mpg, and the truck earns 7.3 mpg on the tow test loop, about 10-12 percent better than the other guys.

The 2011 GMC Sierra Denali wins because it does the important truck things well. It accelerates, brakes and just plain drives better in just about any situation, towing or not. And on the big hill it holds its own with the slightly more powerful Ford. On top of that, it costs significantly less to buy and it drinks less fuel.

What Have We Learned Today?
All of these trucks have improved significantly since our last heavy-duty roundup in 2006, and now none of them is a bad choice.

If anything, the 2010 Dodge Ram 3500 proves that standing still on the motor front is not a viable option in this crowd. The 2011 Ford F-350 Super Duty's commanding size and weight set it apart in this group and could become a liability as fuel efficiency and cost of ownership loom larger in the future, since such concerns certainly cut into its theoretical advantage here.

For now, the 2011 GMC Sierra 3500HD Denali is our idea of the winning combination, albeit by the thinnest of margins. There's no denying its strong all-around performance and good driving manners, but it's overdue for a new cab and a fresh interior. With those it could have won this contest by a landslide.

As for our friend James, he reminds us once again that his truck is paid for. But since he's a truck guy, he's always interested in a better ride and we've essentially done his research for him. When it comes to hauling his own trailer, at least, his choice comes down to two of the three. We'll poke our head around the back of his shop in a few months and let you know if a new yellow truck appears in his driveway.

The manufacturers provided Edmunds these vehicles for the purposes of evaluation.

GMC Yukon Wins 2011 Best Overall Values of the Year Award

DETROIT – GMC Yukon took top honors in the full-size SUV category of IntelliChoice’s 2011 Best Overall Values of the Year (BOVY) awards, announced Saturday at the National Automobile Dealers Association (NADA) convention in San Francisco.

Yukon is one of 21 BOVY segment winners this year and represents IntelliChoice’s “best value” pick among full-size SUVs, based on its analysis of ownership costs, including depreciation, maintenance, repairs, fuel, fees, financing and insurance.

“This year’s IntelliChoice ‘Best Overall Value’ honor reconfirms what Consumer Guide said about the Yukon last year – that it’s a ‘best buy,’” said Brian Sweeney, general manager of Buick GMC. “Today’s consumers are looking for vehicles that will provide the best value for their money, which is what we strive to accomplish with GMC vehicles. This award proves that we are achieving our goal.”

About GMC
GMC has built trucks since 1902, and is one of the industry's healthiest brands. Today GMC is evolving to offer more fuel-efficient trucks and crossovers, including the Terrain small SUV and Acadia crossover. The new GMC Sierra Heavy Duty pickups are the most capable and powerful trucks in the market.  Innovation and engineering excellence are woven into all GMCs, including the Yukon and Yukon XL and full line of Sierra pickups. Today GMC is the only manufacturer offering three full-size hybrid trucks. Details on all GMC models are available at http://www.gmc.com/, on Twitter at @thisisgmc or at www.facebook.com/gmc.

Friday, February 4, 2011

My Mother Bought From You

My mother bought a car from Davenport and recommended you to me. Phil Arnold, my Sales Consultant, made the purchase experience pleasant and stress free. I would recommend Davenport to anyone interested in buying a car. - Danette Webb

A Recommendation

My Salesperson, Gene Langley, was very professional, something that is lacking in many dealerships. I would recommed him to my friends and family. - Wilbur Swain

Wednesday, February 2, 2011

2011 Honda Odyssey Earns Best-Possible 5-Star Overall Vehicle Score in More-Stringent Federal Government Crash Test Safety Rating Program

Odyssey among first vehicles to earn 5-stars in all crash test subcategories
 
The all-new 2011 Honda Odyssey has earned the National Highway Traffic Safety Administration's (NHTSA's) best-possible Overall Vehicle Score1 of five stars and is one of the first two vehicles ever to earn five stars in each seating position for all three crash tests, each crash test category and the overall rating, American Honda Motor Co., Inc., announced today. The Odyssey joins the 2011 Accord Sedan as one of the few vehicles to date that achieves the federal government's best-possible five-star Overall Vehicle Score and five stars in the combined frontal and side crash safety ratings.

The Odyssey achieved its top Overall Vehicle Score with five-star ratings for the frontal crash safety test and both side crash safety tests2 in all evaluated front and rear seating positions and scenarios. Additionally, the Odyssey received four stars for the rollover rating3, the highest achievable in the light-truck vehicle class using the program's measurement methodology.

The newly introduced Overall Vehicle Score is part of the federal government's New Car Assessment Program (NCAP) that is first being applied to 2011 models. As a convenience to new car shoppers, the Overall Vehicle Score represents the combined results of the overall ratings from the frontal crash tests, the side crash tests and the rollover-resistance into a single, summary score between one and five stars. Additional information is available at www.safercar.gov.

Complete NCAP safety rating results for the 2011 Odyssey are:

All 2011 Odyssey vehicles utilize the Advanced Compatibility Engineering™ (ACE™) body structure. ACE is an exclusive body design that enhances occupant protection and crash compatibility in frontal crashes. The ACE design utilizes a network of connected structural elements to distribute crash energy more evenly throughout the front of the vehicle. This enhanced frontal crash energy management helps to reduce the forces transferred to the passenger compartment. Standard safety equipment includes Vehicle Stability Assist™ (VSA®) with traction control; an Anti-lock Braking System (ABS); three-row side curtain airbags with rollover sensor; dual-stage, multiple-threshold front airbags; a driver's front side airbag; and a front passenger's side airbag with an occupant position detection system.

Overall, the Odyssey improves for the 2011 model year with greater interior functionality, a more distinctive style and higher fuel economy. Significant enhancements to the interior include a new "3-mode" second-row seat design that is more comfortable for center passengers (Odyssey EX and above). A more powerful and efficient 3.5-liter i-VTEC V-6 engine features Variable Cylinder Management (standard on all models for 2011) and produces 248 hp while delivering an EPA-estimated4 city/highway/combined fuel economy of 19/28/22 mpg on Odyssey Touring models.

New technology available on certain models includes a rear entertainment system with a 16.2-inch ultrawide split-screen display and an auxiliary High-Definition Multimedia Interface (HDMI) video input, an "intelligent" Multi-Information Display (i-MID) with customizable wallpaper, integration of FM traffic data on navigation models and much more.

The 2011 Odyssey is truly an American-made vehicle – designed, engineered and assembled in the United States. The Odyssey is produced exclusively at Honda Manufacturing of Alabama (HMA) using domestic and globally sourced parts.

For more information and downloadable high-resolution images of Honda vehicles, please visit www.hondanews.com. Consumer information is available at www.honda.com.


Tuesday, February 1, 2011

2011 GMC Acadia Holds Value Better Than the Competition

Full-Size Utility Earns 2011 Best Resale Value Award from Kelley Blue Book’s kbb.com


Detroit – The 2011 GMC Acadia offers the best resale value among full-size utility vehicles, according to a report released today by Kelley Blue Book http://www.kbb.com/, a leading provider of new and used vehicle information.

Kelley Blue Book’s Best Resale Value Awards are based on projections from the Kelley Blue Book® Official Residual Value Guide, determined by an expert staff of automotive analysts.  These awards honor vehicles expected to maintain the greatest proportion of their original list price after five years of ownership.

“Since its launch in 2007, the Acadia has become one of the most desirable vehicles in its segment, thanks in part to its high quality and durability – two attributes our customers greatly value,” said Lisa Hutchinson, director of product marketing for GMC. “Earning the Best Resale Value Award clearly demonstrates the engineering excellence that enables Acadia to rise above the competition.”

Resale value and vehicle quality have become increasingly important reasons for new-vehicle buyers to remain loyal to an automotive brand, according to the J.D. Power and Associates 2009 Customer Retention StudyTM. Last year’s study – the most recent on record – found that the importance of resale value as a reason for owner loyalty increased by 12 percentage points year over year.

The Acadia continues to be recognized with numerous awards, including:
  • AutoPacific and Intellichoice.com – 2010 Motorist Choice Award, Best Cargo Hauler from a Popular Brand
  • Consumer Guide – 2010 Best Buy, Midsize Sport-utility
  • Consumers Digest – 2010 Best Buy, Midsize SUV
  • NHTSA’s New Car Assessment Program (NCAP) 5-star frontal crash rating, driver and passenger
  • Ward’s Automotive – A Ward’s 10 Best Engine for 2009
For the first time, GMC is offering consumers the exclusive Denali trim line on the Acadia. The iconic Denali chrome honeycomb grille and monochromatic exterior distinguishes it on the outside, along with chrome door handles, chrome accents and 20-inch two-tone chrome-clad wheels. The Acadia Denali began arriving at U.S. dealerships in late September.

For more information about the 2011 Kelley Blue Book Best Resale Value Awards from Kelley Blue Book’s kbb.com, visit http://www.kbb.com/car-news/all-the-latest/2011-best-resale-value-awards